Q. WHAT IS YOUR RETURN/EXCHANGE POLICY?
A. Please see the SHIPPING & RETURNS page for our detailed policy on the bottom of the home page.
Q. WHAT ARE YOUR CUSTOMER SERVICE HOURS OF OPERATION?
A. Monday-Friday - 10-7pm (EST)
Saturday-Sunday - 9-7pm (EST)
Closed on ALL major holidays.
Q. WHAT PAYMENT METHODS ARE ACCEPTED?
A. Visa, MasterCard, Discover, and American Express are accepted payment methods. The preferred method of payment is PayPal. However, you do not need a PayPal account in order to pay through PayPal. PayPal provides the option to pay with regular credit card if desired.
Q. WHAT IS PAYPAL?
A. PayPal is an E-bay company that allows individuals and businesses with an email address to securely, easily, and quickly send and receive payments online. When you pay through PayPal, their company acts like the middle man during the transaction. You give your financial information to them, they deduct the funds from your account, and then they send the payment to us. By using PayPal, we do not have any access to your personal information, (i.e. bank account numbers and credit card numbers). The only information that we will have from you is your name, shipping address and email address. This method of payment protects the seller as well as the consumer. For more information, visit www.paypal.com.
Q. DONT SEE MY DISCOUNT CODE APPLIED?
A. The discount code will be applied to your total at the end of the check-out process.